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Applies from: September 4, 2025
Version: 1.0
These terms govern your use of stacken.ai (the “Service”), provided by Digitalist Open Tech AB, company registration number 556654-0422, Götgatan 55, 116 21 Stockholm (“we”, “us”). By creating an account or using the Service, you accept these terms. For business customers, additional agreements may apply, such as a Master Services Agreement (MSA) and a Data Processing Agreement (DPA).
The Service provides access to generative AI functionality (e.g. chat with different models, image and media generation) based on open-source technology and integrations with Third-Party Services. Features may change over time, and availability may depend on your plan, your organization’s settings, and enabled integrations.
You are responsible for providing accurate information, protecting your login credentials, and notifying us immediately of any suspected unauthorized use.To enter into an agreement, you must have the authority to represent yourself or your organization. Minors require guardian consent in accordance with applicable law. Note that some integrations may have their own age limits.
When you enable or use integrations, the relevant provider’s terms and policies also apply. You are responsible for reading, understanding, and complying with them. For example:
A list of common providers and policy references is provided in Appendix A.
The processing of personal data is governed by our Privacy Policy and, for business customers, by a Data Processing Agreement. As a general rule, we act as:
Data flows and third countries. When you choose an integration, personal data, prompts, and outputs may be transferred to that provider, which may be established outside the EU/EEA. We provide configuration options and documentation on data location where available, but you are responsible for assessing the legal basis, required safeguards (e.g. standard contractual clauses), and any necessary impact assessments.
Training on data. By default, we do not use your User Content to train our own models without explicit consent or agreement. For Third-Party Services, their respective settings and agreements apply.
Security. We apply reasonable technical and organizational security measures. You are responsible for secure handling of your data, including access controls, permissions, and removal of sensitive content.
For interactive features and generated content, the following requirements apply within the Service:
These policy requirements reflect current and upcoming EU regulations and apply regardless of whether a specific integration is directly subject to the legal requirements in an individual case.
You may not use the Service or Output to:
High-risk use. Use in medicine, law, finance, human resources, credit, insurance, education, public administration, or other high-risk domains requires qualified human review before decisions or publication. You may not allow Output to serve as the sole basis for decisions that may have legal or material effects on an individual (e.g. employment, credit, insurance, housing) without appropriate safeguards and documented human assessment.
AI Output may be inaccurate, incomplete, or biased. You are responsible for reviewing, validating, and, where necessary, supplementing Output with human expertise and source verification. Output does not constitute professional advice and must not be used as the sole source of truth. When citing or using Output externally, you must ensure accuracy and clear attribution.
We own all rights to the Service, including software, design, and trademarks. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these terms.
Your content. You retain rights to your User Content. You grant us a limited license to technically store, process, and transfer User Content in order to provide the Service and necessary support.
AI output. Rights to Output may vary depending on the model and provider. To the extent permitted by applicable law and third-party terms, you may use Output for your legitimate purposes. You are responsible for ensuring that such use does not infringe third-party rights and that any provider requirements are met.
Open source. The Service includes open-source components. Applicable licenses apply and may grant you additional rights or impose limitations. We provide open-source notices upon request or via a separate page.
You are responsible for ensuring that User Content complies with the law and does not infringe third-party rights. In the event of alleged illegal content or infringement, we may restrict access, remove content, and notify relevant parties in accordance with applicable law. For publicly shared content, specific notice-and-action procedures may apply.
Fees, invoicing, and payment terms are specified in your plan or agreement. Unpaid amounts may result in temporary suspension or termination. Prices may change, but material changes will be communicated in advance in accordance with Section 18.
If you act as a consumer when purchasing a digital service at a distance, you generally have a 14-day right of withdrawal. If the service begins during the withdrawal period with your explicit consent and you have been informed that the right of withdrawal may be lost, the right may cease. Your other rights regarding digital content and digital services are governed by the Swedish Consumer Sales Act.
We may temporarily restrict or terminate access in the event of breaches of these terms, legal requirements, risk of harm, or misuse. You may terminate your account within the Service or in accordance with agreed procedures. For business customers, termination is governed by the applicable agreement.
You are responsible for complying with applicable trade, sanctions, and export control regulations. The Service may not be used in violation of such rules or by/for sanctioned parties. Certain integrations may be blocked in specific jurisdictions.
We may offer beta features provided “as is” and subject to change or discontinuation. We may make changes to the Service to improve performance, security, or compliance.
The Service and Output are provided “as is”. To the extent permitted by law, we are not liable for indirect damages, loss of profits, loss of data, or consequential damages. Our total liability is limited to the fees you paid for the Service during the preceding twelve (12) months, unless intent or gross negligence applies under mandatory law.
We may update these terms. Material changes will be communicated via the Service or by email within a reasonable time before they take effect. Continued use after the effective date constitutes acceptance of the changes.
You may not assign the agreement without our written consent. We may assign our rights and obligations within the group or in connection with a merger, acquisition, or sale of business.
Swedish law applies. Disputes are settled by Swedish courts, unless otherwise agreed.
Important: Each provider’s terms apply in parallel with these terms. Where terms differ, you must comply with the strictest applicable rule.